You can reach Airtel Nigeria’s Customer care via the following numbers.
Just dial 111/121 from your Airtel phone. You can also dial +234 802 150 0111 and +234 802 150 0121 if you are not using an Airtel phone or if you are abroad. You can also create a topic here and let forum members assist you.
| Customer Care Numbers | Description | Accessibility |
|---|---|---|
| 111/121 | Customer Care Line | Accessible to all subscribers IVR with option to transfer to live agent |
| 3131 | Data Helpdesk | Accessible to all subscribers IVR with option to transfer to live agent |
| 131 | Postpaid Helpline | Calling accessible to only Postpaid subscribers |
| 190 | Dealer Helpline | Calling accessible to registered dealer lines/SMS to SWAP available |
Via Email: customercare@ng.Airtel.com
Twitter Handle: @AirtelNigeria
my number is 08025964597. My email is isaiah.smith.14224094@facebook.com.I have 92mb in my airtel data and i cant browse anything or login any social networks. But before then I received a mesage saying that I’ve been disconnected. Please help me out please.
Isaiah,
You should dial 121 from your Airtel line to speak with an agent or send an email to customercare@ng.Airtel.com.
Take Care
im unable te connect to server
my no is 07081605039
am unable to connect to server
07081605039
Plz wat is wrong with my airtel sim? I have set the Apn setting, talked to customer care agent, have done everything and stil cant browse… I’m fed up. What is happening piease help.
Note: i have 50mb
My airtel line is 08088982824 please help me… I am tired of talking to customer care agent.
please i need urgent intervention from Airtel , i have a number sending me sms and if i try to call the number it will be switched off , and is about life threat and that he track my number and using it , please i want to know the rightful owner of this number please reply me at angelzuma752@yahoo.com.my
Have you tried to call the official customer care on 111/121?
For days v been unable to use my Airtel Sim nd its not bringing d network out and I have credit on it help me out
My no is 08085575474
Hello Adebisi,
Have you tried removing the SIM out of the phone for like 1 minute? You might want to try the SIM on another phone too.
I am a staff of Inlaks and allocated a CUG Airtel line 08086635146. In the process of pass wording the sim to avoid unauthorized access this morning, I was asked to input SIM PUK which I do not know. How can I obtain this so as to be able to complete the process.
Adewale,
Your PUK Cose (PIN Unblocking Code) is written at the back of your SIM pack. If you do not have this pack, I’m sorry you will have to contact the official Airtel Customer care service on 111 or 121 from an airtel line.