Apple is utilizing artificial intelligence to summarize reviews on the App Store.



Apple has detailed the process behind its AI-generated summaries of user reviews on the App Store. The feature was first mentioned in an unlisted article in October 2024, with the public release occurring in March 2025 as part of iOS 18.4. The goal of these summaries is to provide users with a clear understanding of app reviews to aid in decision-making. In order to achieve this, Apple’s AI goes through a multi-step process that filters out spam and profanity, extracts key insights, aggregates common themes, and balances user sentiment. The result is a summary of 100 to 300 words that reflects the overall user sentiment accurately. The process involves insight extraction, dynamic topic modeling, and evaluation by human reviewers to ensure accuracy and helpfulness. Apple’s blog provides a detailed look at the technology and steps involved in creating these AI-generated summaries.


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